Managed IT Services



Today’s business IT needs have broadened into areas like cloud computing, large storage, constant data availability, and endless security threats. If your company has in-house IT staff, it can be difficult to keep up with training in these new areas when much of their time is spent fixing unforeseen issues. If your company doesn’t have in-house IT staff, it’s even more difficult to stay on top of emerging technologies that propel your business forward.


Managed services is a term that encompasses many things, but at the core of it, it’s about offloading IT needs to an outside company for remote management and proactive monitoring of services. As a result, it saves the business money and creates room to accomplish other projects within and without the realm of IT.


Some benefits of managed IT services include:

  • Increase in staff availability for internal projects/training to help bring your business to the next level
  • 24/7 monitoring of servers, workstations, and the network to decrease unforeseen issues and unplanned downtime
  • Money savings through a controlled monthly cost (an International Data Corporation study found an average annual savings of $400,000 per 100 users)
  • A solution that’s custom crafted to fit your business, not the other way around

Here are some of the ways ACC Technical Services can help with managed services:

For companies with in-house IT staff:

  • Issues and risks are automatically detected and fixed so you don’t even have to worry about them
  • Short- or long-term additional helpdesk support
  • If your internal IT staff go on vacation, we’re available for extra support
  • Project planning help
  • Expertise with clients across a variety of industries that helps us create unique solutions for you
  • Data migration project services (e.g., MS Exchange, cloud, etc.)

For companies without in-house IT staff:

  • Save money on hiring IT staff (best for smaller businesses)
  • Thorough backup and disaster recovery options to minimize data loss
  • Issues and risks are automatically detected and fixed so you don’t even have to worry about them
  • Migration of data to a secure cloud environment, cutting in-house hardware costs

Our goal isn’t to cut out the role of the in-house IT employee; rather, we prefer a collaborative method that benefits everyone to help simplify your technology needs and move your business into its next growth phase.

To learn more about our managed services options, we recommend requesting a free network assessment. It helps us get to know your business needs so we can present you with the best-fitting solutions.



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